Shipping policy
Shipping Policy
Thank you for shopping with us at Ma Maison Fine. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing Time
All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order is processed, it will be shipped out promptly.
Shipping Times
Estimated delivery times vary depending on your location:
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United States: 7–15 business days
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Canada: 10–20 business days
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International: 10–25 business days
Please note that these are estimated shipping times and may vary due to external factors such as customs delays or high demand periods.
Shipping Costs
We offer Free Standard Shipping on all orders. No hidden fees at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 days for tracking information to update.
Shipping Delays
While we strive to deliver your order on time, delays may occur due to factors beyond our control (weather, customs, carrier delays, etc.). We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order, feel free to contact us at:
📧 contact@mamaisonfine.com
We’re here to help!
Ma Maison Fine Team